Privacy Policy
Privacy Policy
Effective Date: April 8, 2026
Grand Junction Cleaning Services LLC respects your privacy and is committed to protecting the personal
information you share with us. This Privacy Policy explains what information we collect, how we use it,
when we may share it, and how you can contact us about your information. By using our website,
contacting us, requesting an estimate, booking services, or otherwise interacting with our business, you
consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, as well as certain information collected
automatically when you visit our website or communicate with us.
• Personal information you provide, such as your name, phone number, email address, service address,
billing information, and details about the cleaning services you request.
• Scheduling and service information, such as appointment dates, notes about the property, entry
instructions, pets, service preferences, and communications related to your account.
• Payment related information, when applicable through our third party payment and CRM providers. We
do not state that all payment card data is entered on our own website.
• Information collected automatically through website tools, such as IP address, browser type, device type,
pages visited, referring pages, and general website usage information.
2. How We Use Information
• To respond to inquiries and provide estimates.
• To schedule, confirm, perform, and manage cleaning services.
• To communicate about appointments, changes, follow up items, and customer service issues.
• To send invoices, collect payment through approved third party systems, and maintain business records.
• To improve our website, customer experience, services, training, and internal operations.
• To comply with legal obligations and enforce our policies and agreements.
3. How We Share Information
We do not sell your personal information. We may share information only as reasonably necessary in the ordinary course of business, including with service providers that help us operate our business.
• CRM, scheduling, invoicing, payment, and communication providers, including Maid Central and related service providers.
• Website hosting, analytics, and technology providers that help us operate and improve our online presence.
• Government authorities, courts, insurers, or professional advisors when required by law, to protect rights, or to respond to legal process.
• A buyer or successor in the event of a merger, sale, transfer, or restructuring of the business.
SMS and Mobile Messaging Data
If you provide your phone number and opt in to receive SMS or mobile messages from Grand Junction Cleaning Services LLC, we may collect and store information related to those communications, including:
• Your phone number
• SMS consent and opt-in records
• Message history and communication preferences
• Appointment-related communication records
This information is used solely for business communications such as appointment scheduling, confirmations, reminders, estimates, service updates, customer support, and other operational notifications.
We do not sell, rent, share, or disclose mobile phone numbers, SMS consent records, or mobile messaging information to third parties or affiliates for marketing or promotional purposes.
Mobile messaging data is shared only with service providers that assist us in delivering SMS communications and operating our business systems, and only to the extent reasonably necessary to provide those services and comply with applicable laws and regulations.
4. Cookies and Website Analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic,
improve website functionality, and measure general engagement. You can usually adjust your browser
settings to limit cookies, but some website features may not function properly if cookies are disabled.
5. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information.
However, no method of transmission over the internet or electronic storage is guaranteed to be completely
secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information for as long as reasonably necessary for business operations, customer service,
recordkeeping, legal compliance, dispute resolution, and enforcement of our agreements.
7. Your Choices
• You may contact us to update your contact information.
• You may opt out of marketing emails or promotional communications by following the unsubscribe
instructions or by contacting us directly.
• You may request information about the personal information we maintain about you, subject to
applicable law.
8. Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal
information from children under 13 through the website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revised version becomes effective when posted
on the website unless a later date is stated.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us at Grand
Junction Cleaning Services LLC, 2536 Rimrock Ave Suite 400-510, Grand Junction, CO 81505;
info@grandjunctioncleaningservices.com; 970-300-4008.